Job Description
Ready to shape the future of work
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of Process Associate/Process Developer - Payroll Operations (Austria) (Low-Medium Complexity | Transactional Execution)
Role Purpose
This role is essential in optimizing payroll operations by leveraging payroll data, information and administering payroll to enhance workforce experience. The ideal candidate will have a strong background in payroll administration, operational support, and fostering collaboration across HR and business functions.
Responsibilities
1. Payroll Processing
.Payroll Preparation-Maintenance (new hires, address changes, terminations etc)
.Import Prep (Including payroll adjustment forms) Support monthly closing preparation
.Verify time data and flag missing/exception entries for payroll completion.
2. Reporting & List Management
.Maintain employee lists (maternity, retirees, partial retirement)
.Generate standard reports (5th working day reports), Sick leave lists etc.
.Update occupation and payroll lists for leaders and upload to SharePoint as required.
5. Data Maintenance
.Maintain and update payroll databases, ensuring data integrity.
.Conduct regular audits to identify and resolve discrepancies
.Update mapping files for SAP payroll integration and keep Excel mapping lists current.
.Upload signed documents to digital personnel files and flag missing items.
6. Administrative Support:
.Maintain digital personnel files.
.Handle documentation and filing
.Update processes, knowledge articles, and policies as per requirements
.Support month end activities: one off payment instructions, settlements follow ups and benefit imports.
Systems Used
.Good to have: ServiceNow, Workday, ADP, BMD HR‑Suite Assignment Management Tool (AMT) Global Advantage SAP Concur ARIBA Docusign TMI Excel Power BI / Tableau Outlook MS Teams SharePoint.
Qualifications we seek in you!
Minimum Qualifications
.Bachelor's degree in HR, Payroll, Finance, Accounting, or a related field.
.Proficiency in payroll systems (Workday. ADP, SAP and Oracle HCM Cloud).
.Five Days working from Office
Preferred Qualifications/ Skills
.Preference of an understanding of Payroll module
.Familiarity with Human Resource Management System platforms, Ticketing tools
(ServiceNow, Zendesk) and European statutory payroll requirements.
.Certification in payroll management is a plus.
.Payroll Tool knowledge
Why join Genpact
.Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
.Make an impact - Drive change for global enterprises and solve business challenges that matter
.Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
.Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.