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Job Description
The Housekeeping Associate ensures that glasses and cups are cleaned and disinfected in line with Hilton and hotel policies and procedures.
What will I be doing
As a Housekeeping Associate, you will be responsible for performing the following tasks to the highest standards:
- Ensure all cleaning procedures are in accordance with Hilton policies.
- Learn how to disinfect, familiarizing with the safe use ratio of various disinfectants, and the operation of cleaning tools and equipment.
- Clean glasses and cups, ensuring that there are sufficient clean glasses and cups for the Room Attendants.
- Clean and store glasses and cups as required to avoid secondary contamination and ensure guest safety.
- Fill in the disinfection record on occupancy.
- Keep the pantry clean and tidy, ensuring dirty glasses and cups are separated from clean ones.
- Conduct personal hygiene checks as requested by the Hygiene Bureau.
- Ensure the highest standard of cleaning in assigned areas and maintain all equipment in the pantry in good working condition.
- Take inventory of cups in assigned areas and report any loss or damage of equipment to the Floor Supervisor.
- Be courteous and professional at all times.
- Maintain good working relationships with team members and other departments.
- Promote the hotel's and Hilton products and services.
- Adhere to the hotel's policies and procedures, Hilton code of business conduct, the hotel's team member handbook, security, and emergency policies and procedures.
- Carry out any other reasonable duties and responsibilities as assigned.
What are we looking for
A Housekeeping Associate serving Hilton Brands is always working on behalf of our guests and working with other team members.