Hiring For Marathi CSA

Eligibility Criteria -

• Candidate Can Speak Fluent Marathi, English and Hindi.
• Should be comfortable to work from Office.

Roles and Responsibilities

• Handle customer calls, emails, and chats to resolve their queries and concerns in a timely and professional manner.
• Provide accurate information on products/services offered by the company to customers.
• Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
• Maintain records of all interactions with customers using CRM software.
• Escalate complex issues to senior team members or supervisors when necessary.