Hiring For Inbound Customer Service Associates For Multiple Clients

Key Responsibilities:

• Oversee customer service operations to ensure high standards of service delivery.
• Address and resolve customer complaints and inquiries promptly.
• Implement policies and procedures for consistent and reliable service.
• Conduct training sessions to maintain service quality and team effectiveness.
• Provide knowledgeable support on financial products and insurance policies, using company-provided leads.

Essential Requirements

• Education: Graduates, Post-Graduates, and MBAs are welcome to apply.
• Experience: 0-3 years in customer service; experience in BPOs or call centers is advantageous.
• Communication: Must possess strong persuasive and interpersonal skills.
• Availability: Preference for candidates who can join immediately.

Client Opportunities Available For:

• Transcom- Gurgaon
• Fenesta - Gurgaon
• Globiva - Gurgaon
• Tech Mahindra-Noida
• Altruist Technologies-Noida