Hiring For AR Callers

Job Description: 

As an AR Caller at Prochant, you will be responsible for calling insurance companies in the US to follow up on outstanding claims, ensure timely resolution, and support the billing process. This role requires strong communication skills and a focus on results and accuracy.

Roles and Responsibilities: 

• Call US insurance companies to follow up on pending or denied claims

• Review patient claims and update the system with accurate information

• Resolve issues related to denied claims and ensure timely payments

• Coordinate with the internal team for claim escalations and resubmissions

• Meet daily productivity and quality benchmarks

Requirements: 

• 1 year to 2 years of experience in AR calling or US medical billing

• Strong communication skills (verbal and written)

• Knowledge of RCM process, denial management, and CPT/ICD codes preferred

• Willingness to work in night shifts (US timing)

• Basic computer and system navigation skills