GSA - F&B Service

Primary Responsibilities

To provide excellent guest service by ensuring a pleasant dining experience, maintaining service standards, and assisting in restaurant operations.

Key Responsibilities:

• Greet and seat guests courteously, ensuring comfort and satisfaction.
• Present menus, take orders accurately, and serve food & beverages promptly.
• Ensure table setup and cleanliness as per hotel standards.
• Maintain knowledge of menu items, ingredients, and daily specials.
• Coordinate with kitchen and bar staff to ensure timely service.
• Handle guest complaints professionally and report to the supervisor if required.
• Ensure adherence to hygiene, grooming, and safety standards.
• Assist in billing and cash handling procedures.
• Support in banquet or special event setups when needed.
• Diploma/Degree in Hotel Management or equivalent.
• 0 2 years of experience in F&B service (hotel or restaurant).
• Excellent communication and guest-handling skills.
• Positive attitude, team spirit, and attention to detail.