GPP Junior SME

• Provide support for Finastra GPP application in domestic and international payment processing environments.

• Diagnose and troubleshoot SWIFT message flows across MT and MX formats.

• Support release and change management activities in production and non-production environments.

• Handle UAT support including issue identification and resolution.

• Manage application and environment stability for payment systems.

• Collaborate with cross-functional teams for issue resolution and system enhancements.

• Ensure smooth functioning of payment processing workflows.

• Participate in incident management and production support activities.

• Maintain documentation for support processes and system changes.

• Support continuous improvement of payment platform operations.