Functional Product Owner Customer Payment

Job description

Job Summary

Change Management includes roles that are responsible for planning and executing change management. Focuses on changes to business processes, corporate/market initiatives, mergers & acquisitions and or organization structures. Identify project risks and creates mitigation strategies. Apply change management methodologies, communication planning, organizational readiness assessment and stakeholder analyses. Ability to develop communication, change management and or training plans, materials and oversee or monitor the execution to ensure adoption and minimal disruption of normal business operations.

Professional stream includes those who are individual contributors with main emphasis on applying technical/discipline knowledge rather than managing people to achieve results - although coaching/mentoring less experienced staff, informal supervisory responsibilities, or overseeing work of other lower level professionals or manage processes and program are common.

Individual work ranges from setting objectives and delivering on own work responsibilities to being a leading expert within a given field and influencing long term tactical decisions of the organization.

Progression within this stream reflects increasing depth of professional knowledge, project management capability, and the ability to influence others.

A colleague at this level has in-depth knowledge and experience in a functional area. The colleague routinely applies subject matter knowledge to solve common business issues operating within practices and procedures covered by precedents or well-defined policies. A colleague at this level handles most situations independently, receives minimal guidance, but will seek advice, guidance and support on more complex or non-routine topcis.

The colleague understands the overall nature of the business and the interdependencies between own and other functions.

Leaders at this level are accountable for performance and results in teams of less experienced professionals, frontline workers and admins, and will adapt departmental plans and priorities to address resource and operational challenges.