Front Office Executive - E commerce

Key Responsibilities:

• Client Interaction: Greet and welcome clients in a professional and courteous manner.
• Front Desk Management: Handle the front office activities including answering phone calls, responding to emails, and directing queries to appropriate departments.
• Visitor Management: Register and direct visitors, ensuring the security protocols are followed.
• Scheduling & Coordination: Schedule meetings, appointments, and manage the calendar for senior management.
• Mail Handling: Receive, sort, and distribute incoming and outgoing mail and packages.
• Office Supplies Management: Maintain office supplies and order inventory when necessary.
• Document Management: Maintain and file documents in an organized and easy-to-access manner.
• Assist Other Departments: Provide administrative support to different departments as needed.
• Customer Service: Address client inquiries, complaints, and feedback with excellent customer service.
• Reception Area Maintenance: Keep the front office area clean and well-organized, ensuring a welcoming environment.