Front Desk Executive – Healthcare, Hospitality, Aviation, Retail, Customer Service Industry

Title: Front Desk Executive

Location: Delhi

Experience: 1-4

Job Summary:

The Front Desk Executive will be the first point of contact for patients and visitors, ensuring a professional and seamless experience while managing reception and administrative responsibilities.

Key Responsibilities:

• Welcome and assist patients and visitors.
• Manage appointments and patient registrations.
• Coordinate billing and payment processes.
• Handle incoming calls and enquiries.
• Maintain reception area standards and professionalism.
• Manage records, documentation, and daily reports.
• Coordinate with clinical and operational teams.

Required Skills:

• Pleasant personality and professional appearance.
• Strong verbal communication skills.
• Computer proficiency and basic administrative skills.
• Customer service and patient-centric approach.
• Ability to multitask in a fast-paced environment.

Preferred Industry Background:

• Healthcare, Hospitality, Aviation, Retail, Customer Service.