Fraud Investigation/Transaction Monitoring Specialist

Roles and Responsibilities:

• Investigation on trigger alert for each customer account
• Understand customer details, source of income, and activity pattern
• Review customer transaction patterns in the triggered account
• Review associate accounts where funds are received and transferred
• Eliminate normal transactions like grocery, shopping, restaurant, etc.
• Investigate remaining activity to find suspicious or fraudulent behavior
• Perform external open search to identify any negative news on the suspect
• Perform KYC check to validate submitted documents
• Off-board the client if involved in terms and conditions breach
• Report to National Crime Agency if financial crime is observed
• Understand customer transaction pattern in the account
• Detect fast movement of money like top-up followed by transfer or ATM withdrawal
• Identify structuring of money to avoid system thresholds

Desired Candidate Profile:

• Possess good analytical skills – detail oriented
• Possess good communication skills, both oral and written
• Be familiar with Microsoft applications and working knowledge of MS Excel