Field Service Engr II

• Having good Technical Knowledge in Airfield Systems and able to Interact with Client and Operation Teams
• Arrangement of spares, Consumables items as per the contract
• Day to Day Interaction with HW Internal team for Billing, Engineering Team and Sourcing team
• Preparing and Maintaining records of Preventative maintenance in the Airfield
• Active participation with Client during Operation and DGCA inspection
• Coordination with customer for arranging trainings to various stockholders
• Updating Daily report and Monthly report to client and Internal HAIL teams
• Internal Team Management (Allotment of team as per work conditions)
• Photometric compliance as per the contract
• Managing Subcontract teams and their billing every month
• Billing and Payment follow-up with Client
• Competent mapping and Training to team members
• Developing maintenance plans, implementation plans, test plans and final reports
• Providing service support for complex AGL Systems.
• Planning & execution of Preventive Maintenance jobs on time (100% compliance to operational parameters)
• To ensure 100% compliance on Service Level Agreement (SLA), OTA & OTC
• Handling a team of Service Engineers on HAIL/ Subcontract payroll.
• Technical skills:
• Required AGL Field and CMS Systems.
• Desired CAT III AGL System,.
• Achieving Order Booking, Revenue & Collection plan every month

WE VALUE:

• Previous industry experience
• Previous technical/installation experience
• Previous customer service experience
• Good written and oral communication
• Advanced Degree
• Good presentation skills