Field Service Engineer

Job Responsibilities:

• Provide technical support for customer equipment, components, and pumps to ensure proper operation and meet performance specifications.
• Conduct troubleshooting, maintenance, repairs, and propose solutions directly to customers, including on-site visits.
• Support Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) to ensure proper functioning of equipment.
• Maintain accurate and organized engineering documentation, including drawings, scope documents, RFIs, and maintenance logs.
• Complete service documentation on time, including timesheets, service/repair reports, daily logs, and expense reports.
• Collaborate with teams for troubleshooting, debugging, and integration responsibilities.
• Assist in installation and commissioning of high vacuum equipment and associated systems.
• Provide customer training and guidance on equipment usage and maintenance.