EM
Job Description
Job Description
Your Responsibilities in This Role Will Include:
You are a proactive learner who embraces both successes and setbacks as opportunities for growth. You foster partnerships and collaboration to achieve the team’s objectives. You exhibit agility and critical thinking in fast-paced and unpredictable situations.
For This Role, You Will Need:Preferred Qualifications That Distinguish You:What We Offer You:
By joining Emerson, you will have the chance to make a meaningful impact through your contributions.
Emerson's compensation and benefits packages are designed to be competitive within the industry and local job markets. We also provide comprehensive medical and insurance coverage tailored to meet our employees' needs.
We are dedicated to fostering a global workplace that promotes diversity, equity, and inclusion. We welcome candidates from diverse backgrounds, including foreign nationals, through our Work Authorization Sponsorship program.
We strive to attract, develop, and retain outstanding talent in an inclusive environment where all employees can realize their full potential. We are committed to the continuous development of our workforce, recognizing its importance to our success as a global organization.
Our Remote Work Policy for eligible positions promotes Work-Life Balance through a hybrid work arrangement, allowing team members to work both remotely and in the office.
Safety is our utmost priority, and we are unwavering in our commitment to providing a Safe Working Environment across our global operations and facilities.
Through our benefits, development opportunities, and a commitment to an inclusive and safe workplace, we aim to build an organization that our employees are proud to represent.
Your Responsibilities in This Role Will Include:
- Taking primary responsibility for the execution and successful completion of on-site service jobs, ensuring customer satisfaction.
- Executing services in alignment with Emerson Standard procedures and ensuring all operations adhere to the established timelines.
- Creating comprehensive site visit reports and minutes of meeting (MOM), securing customer sign-off upon job completion.
- Addressing customer inquiries and complaints promptly, escalating issues as needed, and ensuring corrective measures are implemented by both the organization and the customer.
- Adhering to the Emerson Quality Management System and Procedures / Work Instructions to maintain high standards.
- Providing technical support and assistance to the Project / Engineering department as needed.
- Staying informed about new services and products offered by Emerson Analytical System, maintaining technical proficiency in emerging technologies, and sharing insights with the service team.
- Offering installation, commissioning, Annual Maintenance Contract (AMC), and Annual Rate Contract (ARC) service support while ensuring the AMC/ARC calendar is current.
- Managing Long-Term Service Agreements (LTSA), shutdown processes, and audit requirements.
- Keeping service visit data, reports, and backups updated for various service calls.
- Possessing in-depth knowledge of Gas and Liquid Analytical Systems, along with sample handling and supporting systems.
- Having hands-on experience with products such as Gas Analyzers, Liquid Analyzers, Steam and Water Analysis Systems (SWAS), Gas Chromatography (GC), Sample Handling Systems, Gas Detectors, digital communication protocols, Continuous Emissions Monitoring Systems (CEMS), shelter systems, logic control, HVAC, and a basic understanding of refinery and power plant processes.
- A Bachelor's degree in Electronics or Instrumentation Engineering with a minimum of 2 years of relevant work experience.
- Preferred experience with Analytical Systems within the Power and Oil & Gas Industries.
You are a proactive learner who embraces both successes and setbacks as opportunities for growth. You foster partnerships and collaboration to achieve the team’s objectives. You exhibit agility and critical thinking in fast-paced and unpredictable situations.
For This Role, You Will Need:Preferred Qualifications That Distinguish You:What We Offer You:
By joining Emerson, you will have the chance to make a meaningful impact through your contributions.
Emerson's compensation and benefits packages are designed to be competitive within the industry and local job markets. We also provide comprehensive medical and insurance coverage tailored to meet our employees' needs.
We are dedicated to fostering a global workplace that promotes diversity, equity, and inclusion. We welcome candidates from diverse backgrounds, including foreign nationals, through our Work Authorization Sponsorship program.
We strive to attract, develop, and retain outstanding talent in an inclusive environment where all employees can realize their full potential. We are committed to the continuous development of our workforce, recognizing its importance to our success as a global organization.
Our Remote Work Policy for eligible positions promotes Work-Life Balance through a hybrid work arrangement, allowing team members to work both remotely and in the office.
Safety is our utmost priority, and we are unwavering in our commitment to providing a Safe Working Environment across our global operations and facilities.
Through our benefits, development opportunities, and a commitment to an inclusive and safe workplace, we aim to build an organization that our employees are proud to represent.