FatakPay Digital - Retail Business Sales Head - Insurance Segment

• Lead and scale the end-to-end retail insurance business with full ownership of the P&L across both loan-linked and standalone D2C insurance channels.
• Design and execute high-impact strategies to boost insurance attachment within personal loan and other retail lending journeys.
• Build, manage, and mentor a high-performing digital sales team focused on customer acquisition, funnel conversions, and persistency.
• Utilize open databases, digital leads, and optimized customer journeys to maximize sales funnel efficiency and drive cross-sell/upsell performance.
• Plan and execute digital marketing initiatives including email, SMS, push notifications, and ads to drive customer engagement and insurance purchase intent.
• Collaborate with product, underwriting, data, marketing, and technology teams to seamlessly integrate and scale digital insurance offerings.
• Partner with insurance companies to develop bundled products and strengthen commercial outcomes.
• Track, analyze, and improve key business metrics such as attachment rate, conversion, persistency, and customer acquisition cost.
• Work with heads of other business units (Retail Loan, Corporate Loan, Personal Loan) to jointly pitch insurance solutions.
• Develop team capability through training and knowledge-sharing of insurance products and digital sales processes.
• Stay updated on market trends, competitive landscape, and customer feedback to refine sales strategy.
• Drive achievement of assigned sales targets while ensuring compliance with regulatory and industry standards.

Experience Required:

• Minimum 7 years of experience in retail insurance sales, ideally within Insurtech or D2C digital insurance platforms.
• Background in general and health insurance is preferred.
• Understanding of API-driven insurance distribution, POSP frameworks, and affiliate-led digital sales models.
• Experience in fintech or digital lending environments such as personal loans, BNPL, or credit-led platforms is an advantage.