Facility Executive – Soft Services

• Take over site operations, identify snags, and ensure timely closure

• Manage vendors and suppliers to maintain operational stability

• Handle real-time operational issues with proper escalation and resolution

• Coordinate with landlord for issue resolution and facility requirements

• Conduct monthly client walkthroughs and address feedback

• Track and manage inventory of housekeeping consumables and stationery

• Ensure adherence to facility management policies and procedures

• Plan and organize events for clients and internal teams

• Monitor housekeeping manpower deployment and daily operations

• Review preventive maintenance (PPM) schedules and weekly checklists

• Ensure SLA and KPI compliance across all soft services

• Conduct and track mandatory training programs

• Ensure usage of work permit systems and incident reporting tools

• Maintain asset tracking and update stakeholders regularly

• Perform regular facility walkthroughs to ensure service quality

• Coordinate VIP visits and ensure smooth execution without escalations

• Monitor and close service tickets within defined timelines

• Support internal and external audits

• Ensure implementation of EHS practices including PPE usage

• Oversee cafeteria operations including hygiene, food quality, and vendor performance

• Conduct kitchen audits and ensure compliance with hygiene standards

• Manage food service operations, inventory, and vendor coordination

• Monitor customer experience in cafeteria including wait times and service quality

• Ensure proper tracking of vendor assets such as crockery and supplies