Expert Software Engineer- Workday HCM

Veradigm is looking for a highly experienced Workday HCM Functional Consultant to join our Applications Management IT team. This is a senior, individual-contributor role with broad responsibility across the Workday HCM platform, covering day-to-day administration, system enhancements, release management, and end-user support.

The ideal candidate has deep hands-on Workday expertise, a consultative mindset, and the business insight required to convert complex organizational needs into scalable, maintainable Workday solutions. You will act as a trusted advisor to business stakeholders and a subject-matter expert within the IT team, driving quality, stability, and ongoing improvement across Workday HCM.

HCM Administration & Configuration

• Serve as the primary Workday HCM administrator for Core HCM, Absence Management, Learning, Payroll Interfaces, Time Tracking, and Business Process Configuration.
• Lead functional analysis, design, and hands-on configuration of Workday HCM modules to support changing business requirements.
• Design, build, and optimize Workday business processes, security roles, condition rules, and reporting structures.
• Configure and maintain calculated fields, custom reports, and dashboards to enable operational and strategic decision-making.

Stakeholder Engagement & Solutioning

• Collaborate with HR, Finance, Operations, and other business partners to gather, document, and confirm system requirements.
• Convert business objectives into clearly defined Workday configuration solutions, including communication of design trade-offs and recommendations.
• Function as the point of contact between business stakeholders and technical delivery teams to maintain end-to-end solution integrity.
• Provide expert guidance on Workday capabilities and constraints to support business process design decisions.

Release Management & Continuous Improvement

• Track Workday’s bi-annual release schedule and proactively evaluate the impact of new features and configuration changes on existing implementations.
• Coordinate release testing cycles with business stakeholders, including regression testing, UAT facilitation, and production deployment sign-off.
• Remain current with Workday’s product roadmap and recommend process improvements based on newly available functionality.
• Find opportunities to reduce manual work, enhance data quality, and improve user adoption through platform optimization.

Incident Management & User Support

• Take ownership of Tier 2/3 incident resolution for supported Workday HCM modules—investigating root causes, applying fixes, and updating stakeholders on progress.
• Monitor, triage, and resolve support tickets submitted via the incident management system (ServiceNow, JIRA or equivalent).
• Deliver timely, high-quality responses to user requests while balancing competing priorities across multiple simultaneous workstreams.
• Assist with off-hours maintenance windows or critical incident resolution as needed to minimize system downtime.

Documentation, Training & Mentorship

• Create and maintain comprehensive documentation for system configurations, business processes, and operational procedures.
• Produce user-facing training materials and conduct training sessions for new or enhanced Workday functionality.
• Mentor junior consultants and support team knowledge-sharing, standards, and best practices.
• Support data validation, test case development, system testing, and UAT across project and enhancement initiatives.

Experience & Functional Expertise

• 8+ years of hands-on Workday HCM functional consulting experience, including at least 2 full end-to-end lifecycle implementations.
• Extensive expertise across Workday HCM modules: Core HCM, Absence Management, Learning, Payroll Interfaces, Time Tracking, and Business Process Configuration.
• Strong understanding of Workday’s functional architecture, data model, and business process framework.
• Proficiency with Workday reporting tools: standard reports, custom reports, calculated fields, matrix reports, and condition rules.
• Workday HCM certification(s) in one or more functional areas strongly preferred.