Executive/Sr Exec./Assistant Manager – Sales & Service

Key Success factors for an Individual:

Passion and drive to excel

Hunger to learn and grow

Customer Orientation

What the Role involves :

Position holder will be an individual contributor

Build and manage productive, professional relationships with clients

Ensure clients are using and deriving benefit from IndiaMART

Ensure products/services in client's e-catalog are accurately defined

Maximize revenue by upselling other services and achieve Fortnightly, monthly client retention and revenue targets

Systematic follow-up and time-bound closures

Prompt resolution of complaints

Daily 4-5 in person meetings (F2F) with clients onsite

Critical Skills of a Suitable Candidate :

Application of sales techniques

Active listening and understanding the business contexts of clients

Good Verbal and written communication

Ability to work independently

Educational Qualifications:

Any graduation ,and MBA/PGDM