SW

Executive - Merch

Swiggy
Bangalore1-2 LPA Posted 21 Apr 2025
FULL TIME
Monitoring
Category Management
Customer Experience
Management
Merchandising

Job Description

Key Deliverables:

  1. Execute the end-to-end customer journey for core categories and flagship campaigns, ensuring smooth execution across all stages.
  2. Manage catalog creation and campaign configurations according to central guidelines.
  3. Work closely with Category Management, Design, Content, and Marketing teams to ensure timely execution and smooth go-live.
  4. Monitor campaign performance daily, using both quantitative and qualitative analysis to make improvements as needed.

Role Responsibilities:

  1. Coordinate with Category Management and other teams to ensure timely and accurate inputs for the campaign execution.
  2. Ensure quality control of all visual and copy elements in the consumer journey.
  3. Drive creative improvements to the merchandising experience to enhance the customer journey.
  4. Analyze merchandising metrics and consumer feedback to implement continuous improvements.

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