Executive - Inside Sales - IT

Key Responsibilities

• Develop and execute inside sales strategies to achieve business and revenue targets.
• Identify and generate new business opportunities through market research, networking, and lead generation activities.
• Manage and nurture relationships with existing customers to ensure satisfaction and retention.
• Collaborate with cross-functional teams to align sales strategies with business objectives.
• Handle customer queries, complaints, and provide effective solutions to enhance customer experience.
• Maintain accurate records of sales activities, leads, and conversions using CRM tools.
• Analyze sales data and performance metrics to improve conversion rates and sales efficiency.
• Support marketing and business development initiatives through active engagement and feedback.
• Consistently meet or exceed assigned sales targets and KPIs.
• Stay updated on industry trends, competitors, and market opportunities