EOS - Service Disruption Management (SDM) Professional

Key Responsibilities

• Administer and manage Linux-based systems in production environments

• Configure and maintain High Availability (HA) clusters using Pacemaker

• Manage and support databases with a focus on performance tuning and optimization

• Monitor database performance, identify bottlenecks, and implement improvements

• Support SAP HANA and other database environments on Linux/Windows platforms

• Work in 24/7 operational support model including on-call duties

• Ensure system uptime, reliability, and disaster recovery readiness

• Deploy, configure, and maintain database systems in public cloud environments

• Troubleshoot system and database issues across Linux and Windows platforms

• Perform routine maintenance, patching, and upgrades for systems and databases

• Collaborate with infrastructure and application teams for system optimization

• Ensure compliance with operational processes and documentation standards