Engineering Manager 1

• Interview, hire and train new employees.
• Collaborate with project partners to identify product and technical requirements.
• Support applications under development and customize current applications.
• Provide technical leadership throughout the design process and mentorship with regards to practices, procedures, and techniques.
• Serve as a guide and mentor for J unior through Senior level Software Development Engineers.
• Display in-depth knowledge of and ability to apply, process design, and redesign skills.
• Present and defend architectural, design, and technical choices to internal audiences.
• Regular, consistent , and punctual attendance.
• Other duties and responsibilities as assigned.

Re quirements:

• Ability to work effectively across a matrixed environment and influence without formal authority
• Experience with programming languages, e.g. Java, GoLang , or C/C++
• Convey complex technical issues/problems to programmers in a clear/concise manner.
• Ability to convey complex concepts to business stakeholders in terms relevant to the
• business
• Hands-on experience with Open-Source Software
• K nowledge of VoIP technologies including SIP protocol is a plus
• Working knowledge of SQL and NoSQL databases
• Experience with information security and access control protocols
• Experience with managed service and onshore/offshore team teamwork
• Excellent written and verbal communications skills
• Servant leadership
• Organized, structured, methodical
• Analytical with strong problem-solving ability
• Strong prioritization and time leadership skills
• Adaptable and available
• Experience with System Design
• Experience working in cloud infrastructures like AWS, Open Stack, and VMware.
• Experience with CI/CD tools like Concourse, Ansible, Terraform, and Jenkins
• Experience managing and cultivating a DevSecOps culture
• Demonstrated experience on data security and built-in privacy
• Knowledge on Software Development Lifecycle

What you can expect:

• Agile software development
• Using Github for revisions
• A team of engineers that are curious about technology and a desire to use it to tackle problems in all sorts of domains

Our Team

• We have a bias for action and outcomes
• We are agile and seek continuous improvement
• We take our work seriously, but dont take ourselves too seriously
• We are passionate about winning together
• We treat customers as partners rather than as tickets to be closed
• We value delivering usable solutions now and iterative refinement over holding out for a perfect solution later

Core Responsibilities

• Oversees the planning and designing of software and web applications, including new programs, enhancements and modifications.
• Provides guidance to Software Engineering team and other departments in identifying product and technical requirements. Serves as primary point of contact and liaison between Software Engineering and other teams.
• Directs implementation initiatives for new software products and applications. Organizes software update process for existing applications and coordinates the roll-out of software releases.
• Manages all the deliverables to ensure adherence to deadlines, specifications and budgets. Implements performance metrics and prepares periodic reports. Monitors and tracks project progress and reports findings to leadership team.
• Ensures all engineers keep current with technological developments within the industry. Monitors and evaluates competitive applications and products.
• Develops proposals, hardware/software changes and other capital expenditure projects.
• Manages professional and non-exempt employees, conducting work performance reviews and Ensures work performance is adhering to Company standards. Mentors, trains and develops staff.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do whats right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications..

Role: Engineering Manager

Industry Type: Telecom / ISP

Department: Engineering - Software & QA

Employment Type: Full Time, Permanent

Role Category: Software Development

Education

UG: Any Graduate

PG: Any Postgraduate