Engagement Manager - Program Management and Management Consulting

Job description

• The ideal hire will own multi-work-stream programs end-to-end—shaping strategy, running execution, and ensuring every engagement achieves its business case.
• As Project Management Lead/Manager, you will play a critical role in aligning strategic objectives with tactical demands.
• You will directly support the client in managing GCC operations, facilitating key initiatives, and communicating with internal and external stakeholders to ensure alignment with strategic goals.

Primary Competencies:

Project and Program Management: 

• Plan, execute, and monitor projects/programs to meet timelines, budgets, and quality standards.

Cross-Functional Collaboration:

• Coordinate with internal teams and stakeholders to ensure seamless execution of deliverables.

Executive Reporting and Insights: 

• Create and present detailed project reports, dashboards, and actionable insights to stakeholders.

Building Project Artefacts: 

• Develop and maintain essential project documentation, including project plans, charters, and risk registers.

Excellent Stakeholder Coordination: 

• Manage schedules, dependencies, and milestones, ensuring timely resolution of issues and risks.

Key responsibilities:

• Act as a trusted advisor to the client, providing strategic insights, program governance and operational support. Build C-level trust quickly; keep executives focused on business value and impact.
• Facilitate and drive key strategic initiatives, from planning through to execution, ensuring they align with the organization's goals.
• Deeply understand the center's business goals and develop comprehensive strategies and action plans to meet those goals.
• Coordinate and streamline executive communication, ensuring clear and effective dissemination of information across the organization.
• Manage critical projects, ensuring they are delivered on time and within budget.
• Preparation of high-quality presentations and reports for executive meetings and external stakeholders.
• Assist in managing the budget, including tracking operational expenses and financial forecasting.
• Serve as a liaison between the Head of the Center and other executives, teams, and external partners to ensure smooth operation and communication.
• Proactively remove roadblocks, make tough trade-offs, to ensure objectives and key results are achieved.
• Foster a 'win-as-one' culture-mentor team members, share credit, and scale best practices across teams.
• Enhance organizational performance by driving continuous improvement and organizational change initiatives.
• Act as a key relationship manager between Zinnov and the customer, leveraging deep industry knowledge and strategic insights to cultivate and strengthen partnership between the customer and Zinnov.
• Drive business development efforts by identifying new opportunities and facilitating collaboration that aligns with mutual growth objectives.