Engagement and Learning Program Lead - Quantum Leap

• Develop and execute an engagement strategy to drive participation in Quantum Leap across all levels.
• Lead the design and continuous improvement of learning experiences, ensuring content is engaging, relevant, and aligned with SCB's Skills for Growth strategy.
• Partner with regional program coordinators to localize engagement efforts and ensure high adoption across geographies.
• Organize awareness sessions, leadership endorsements, town halls, and success story campaigns to maintain momentum.
• Work with SMEs and business leaders to ensure Quantum Leap's training content remains cutting-edge (AI, Data Analytics, Lean Six Sigma, Customer-Centricity).
• Oversee the gamification and recognition framework (leaderboards, badges, certifications) to sustain long-term engagement.
• Track program engagement metrics, learning effectiveness, collect feedback, and continuously refine the learning & coaching experience.

Skills and Experience

• 8+ years experience in employee engagement, learning & development, or change management.
• Strong expertise in learning experience design, workforce upskilling, and engagement strategies.
• Certified in Lean Six Sigma (Green/Black Belt), AI/Data Analytics expertise preferred.
• Ability to create and execute high-impact engagement campaigns (communications, gamification, storytelling).
• Experience working with cross-functional teams, regional leads, and senior stakeholders.
• Knowledge of AI, Data Analytics, Lean Six Sigma, and digital transformation trends is a plus