Enabling Areas - Technical Content Writer - Information Technology

Work you'll do

• Candidate should be proficient in working with developers to create software documentation that reflects the software or system for the end-users. This includes both user-facing documentation, such as technical manuals and tutorials, and internal developer documentation including architecture diagrams and API references.
• Should have a strong understanding of the products they are documenting to explain complex concepts in simple language. Should be proficient in editing and proofreading documentation that other technical writers have created.
• Must conducts user testing, to ensure that documentation is suitable for the end-user.

Job responsibilities of a technical writer:

• Prepare instruction manuals
• Meet stakeholders and participate in requirements discussion
• Able to break down WBS and Product backlog to simple user stories
• Disseminate technical information in easy-to-understand language for a non-technical audience
• Have technical accuracy and product knowledge in writing user documentation
• Create software documentation after a thorough collaboration with subject matter experts and technical staff
• Help other writers (If any) in creating documentation
• Convert complex documentation to easy language for multiple audiences
• Create product manuals with screenshots and tutorials
• Write documentation for internal teams such as developers and programmers
• Communicate complex ideas in a concise manner
• Should be able to handle independent tasks as an individual contributor

Requirements

• Bachelor's degree or higher in Information Systems, Information Technology, Computer Science, or other related disciplines.
• 6+ years of proven experience in writing technical documentation
• Understand and explain complex technical concepts
• Strong research and analytical skills
• Ability to undertake multiple projects and deliver on tight deadlines
• Excellent technical writing skills
• Excellent verbal communication skills
• Good knowledge of MS Office or Google Docs