Key Responsibilities

Product Strategy & Planning

Define and drive the diagnostics (SLABS) roadmap aligned with the SuperApp vision.
Convert operational needs into scalable digital workflows across booking, logistics, and reporting.
Prioritize product features based on feasibility, value, and stakeholder alignment.

Product Ownership

Integrate end-to-end eLab & retail lab processes: Order management, catalog structuring, Phlebotomist tracking & fulfilment, bundling, pricing, and returns.

Cross-Functional & Vendor Coordination

Act as the key liaison between internal diagnostics teams and the external tech vendor.
Lead requirement documentation, sprint planning, UAT, and handover during BOT phases.
Coordinate across sample collection teams, lab operations, logistics vendors, and customer support.

Feature Development & Execution: Lead the design and delivery of

Test catalog and filter management
Slot-based booking for home sample collection
Phlebotomist dispatch, routing, and tracking
Sample aggregation, hub-spoke routing, and cold chain management
Report tracking, LIMS integration, and digital delivery
Diagnostics-Specific Product Requirements: Cold chain compliance, Multi-lab integration, Dynamic pricing, bundled test offers, and discounting logic, Subscription and wellness check-up modules

Analytics & Performance Optimization: Define and monitor diagnostics KPIs

Requirements

Education & Experience

Bachelor's in Healthcare, Life Sciences, Technology, or Business (MBA preferred)
4–7 years of experience in product management; diagnostics or healthtech experience preferred
Exposure to LIMS or diagnostic service delivery platforms is a strong plus
Preferred prior experience with tech-vendor driven development

Skills & Competencies

Key KPIs

eLab Product Manager