Dynamics CRM Technical Consultant

Key Responsibilities:

• Experience a day in the life of an Infoscion.
• As a member of the Infosys consulting team, your main responsibility will be to support the consulting team throughout various project phases, including problem definition, effort estimation, diagnosis, solution generation, design, and deployment.
• You will investigate alternatives to proposed solutions by conducting research that encompasses literature reviews, public domain information, vendor evaluations, and more.
• You will also develop Proof of Concepts (POCs).
• Your role will involve creating requirement specifications based on business needs, defining future processes, and providing detailed functional designs aligned with those requirements.
• You will assist in configuring solution requirements within the products, diagnosing any issues that arise, seeking clarification, and identifying potential solution alternatives.
• Additionally, you will actively engage in unit-level and organizational initiatives aimed at delivering high-quality, value-added solutions to our clients.
• If you believe you are well-suited to help our clients navigate their digital transformation journeys, this opportunity is for you.

Technical Requirements:

• Core skills include expertise in Microsoft Technologies, specifically Microsoft Dynamics CRM and Microsoft Dynamics CRM 365 CE.
• Preferred skills encompass familiarity with Microsoft Dynamics CRM 365 Field Service and the Microsoft Dynamics CRM 365 Power Platform.

Additional Responsibilities:

• The ability to collaborate with clients to identify business challenges and contribute to deliverables by refining, analyzing, and structuring pertinent data.
• Knowledge of current technologies and industry trends.
• Strong logical thinking and problem-solving abilities combined with a collaborative mindset.
• Capability to assess existing processes, pinpoint areas for improvement, and propose appropriate technology solutions.
• Experience in one or two specific industry domains.

Preferred Skills:

Technology->Microsoft Technologies->Dynamics CRM,Technology->Dynamics 365 CRM->Dynamics 365 Customer Service