Responsibilities:

Solution Architecture:

Design and develop comprehensive solution architectures for Microsoft Dynamics 365 implementations, including CRM, ERP, and other modules
Define technical standards, guidelines, and best practices for Dynamics 365 development and deployment
Ensure alignment of solutions with business objectives and long-term technology strategy

Technical Leadership:

Provide technical leadership and guidance to development teams, including mentoring and coaching
Oversee the entire development lifecycle, from requirements gathering to deployment and support
Troubleshoot and resolve complex technical issues

Integration:

Design and implement integrations between Dynamics 365 and other systems, such as legacy systems, cloud applications, and third-party solutions
Leverage Microsoft Power Platform to create custom applications and automate business processes

Data Migration and Management:

Plan and execute data migration strategies, ensuring data integrity and accuracy
Develop data management processes and optimize data performance

Change Management:

Collaborate with business users to understand their needs and identify opportunities for process improvement
Develop and implement change management plans to minimize disruption and maximize adoption

Required Qualifications:

8+ years experience configuring and developing and on the Microsoft Dynamics 365 platform, including CRM, Customer Service, Field Service and Power Platform.
5+ years experience in designing, architecting and implementing complex enterprise solutions
Deep knowledge of Microsoft development technologies, such as .NET, C#, Power Apps, Power Automate, and Azure
Strong analytical and problem-solving skills
Excellent communication (both written and oral) and interpersonal skills
Ability to work independently and as part of a team

Preferred Qualifications:

5+ years experience designing and implementing enterprise solutions based on Dynamics 365 Field Service Management (FSM, or Dynamics 365 for Sales and Customer Service
Knowledge of DevOps practices and tools
Microsoft certifications in Dynamics 365 and related technologies
Experience working in large teams
Experience deploying Azure Pipeline for automated code deployment and unit testing
Experience with Oracle PL SQL

Dynamics Architect