Duck Creek Policy Professional

Key Responsibilities

• Provide technical support for DuckCreek applications
• Analyze incidents and deliver effective technical solutions for issue closure
• Collaborate with stakeholders to gather incident details and define resolutions
• Ensure timely communication and updates to stakeholders throughout incident lifecycle
• Support application stability and workflow execution in DuckCreek systems
• Work in shift schedules (including early morning shifts) and client-site environment (3 days/week)