DocuSign CLM Administrator

Key Responsibilities

• Act as a subject matter expert (SME) on DocuSign CLM platform
• Engage directly with clients to gather and understand business and technical requirements
• Configure, customize, and enhance DocuSign CLM solutions based on client needs
• Troubleshoot and resolve production issues in a timely and effective manner
• Support continuous improvement through enhancements and platform optimization
• Maintain knowledge management documentation to ensure consistent and high-quality delivery
• Ensure adherence to Infosys delivery standards, governance policies, and compliance requirements
• Collaborate with internal teams to support deployments, upgrades, and issue resolution