Director- Software Engineering- Performance Engineering

Responsibilities:

• Lead a team of talented engineers who like to ship performant code and tackle hard engineering problems to meet the scale for our largest customers.
• Establish the necessary processes to achieve the best possible performance in the product
• Manage complex technical projects and provide roadmap planning.
• Provide improvements that help our infrastructure to be enterprise-ready, leading projects ranging from seed plans to customer-focused enhancements
• Coach, mentor and provide real-time, meaningful, sensitive, and constructive feedback to direct reports
• Grow the team and align project assignments with career development goals and company vision
• Serve as the scrum master and build efficient and healthy teams
• Collaborate with Product Management, Operations and other stakeholders to develop a vision and roadmap for the team
• Drive cross team collaborative work environment with other Salesforce Industries engineering managers that fosters autonomy, inclusivity, innovation, learning, respect and transparency while holding a high bar for delivery
• Cultivate a team culture of ownership, empowerment, and innovation
• Hire, develop, and grow the talent in the team
• Drive scalable and extensible architecture and good product development practices
• Work closely with Support and key customers on production issues
• Ensure Customer escalations are handled with priority and stays Green
• Demonstrate problem solving and technical innovation through 'rolling-up sleeves' and 'getting hands dirty'

Requirements:

• Bachelor s or Master s degree in Computer Science, Software Engineering, or equivalent experience
• 15+ years in a software engineering leadership position with experience in managing engineering team
• Experience in the software industry, including time as an individual contributor, with at least 5+ years of experience in optimizing large scale systems and big data pipelines.
• 8+ years of engineering experience coding in at least one programming language, and experience learning new development languages (e.g., Java, C/C++, etc).
• Experience with performance and scalability engineering, metrics and tooling, performance R&D
• Experience with AWS, Kafka, Storm, ElasticSearch, Cassandra, NoSQL. Postgres/MySQL, Redis, Big Data, Data Lakes, and Kubernetes
• Knowledge on LLM, Retrieval Augmented Generation (RAG), AI applications is a plus
• Experience with big data and pipeline processing at scale
• Experience with IAAS scale (AWS, GCP, Azure). Major points for familiarity with multi-tenant architecture.
• Experience partnering with product engineering teams to build scalable systems
• Evaluate business goals from a capacity, reliability, performance and scale perspective, translating these into requirements and influence product roadmaps.
• Experience in recruiting, managing engineering teams
• Excellent communication and presentation skills across technical and non-technical audiences
• Critical eye for product design, well-versed in good design principles especially around data applications
• Ability to adapt and handle multiple competing priorities in a fast-paced environment
• Technical expertise in data modeling, distributed systems technologies, and cloud deployment (provisioning, multi-tenancy, frameworks, and tools for system monitoring, logging).
• Experience with Agile software development methodologies and short release cycles

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