Devops Engineer

People Leadership

• Provide training to the IT support teams on supported tools and environments.

Governance & Risk

• Help resolving Information Security Corrective actions.
• Complete the CSA on time.
• Develop and Maintain Documentation related to Standard Operations Procedures.
• Ensure that established procedures and standards are adhered.
• Raising security issues and breaches to Manager.
• Report to Management of any issues that may impact the Business.
• Monitoring service levels for Incidents and Requests and implementing improvement programs to achieve objectives.

The above list of key accountabilities is not an exhaustive list and may change from time-to-time based on business needs.

Experience & Personal Attributes

Experience

• Total 4-6 years experience with 2-3 years experience in DevOps.
• Prior experience in Platform Engineering and support to large complex 24x7 application environments.
• Experience in supporting multiple Application Servers like JBoss, Tomcat, WebSphere and WebLogic, RDBMS including Oracle and SQL Server and Web Servers.
• Strong experience in Supporting multiple Application Servers including JBoss, IIS.
• Strong experience in supporting applications on J2EE, Java, JSP, Apache and Tomcat.
• Strong experience providing technical support of applications in Azure.
• Strong experience in implementing CI/CD in multi-branch development model.
• Strong experience in optimizing processes using DevOps tooling and integration for applications hosted on both on-prem and Azure.
• Experiencing in writing PowerShell and Groovy script.
• Experience in Jira & Jenkins.
• Experience in High Availability and Disaster Recovery Support.
• Competency across a blend of operating systems such as Windows and Unix.
• Knowledge of Oracle and SQL Server RDBMS and SQL problem solving & scripting skills is essential.
• Experience with IT Service management within ITSM / ITIL framework.
• Experience with ESB architecture and web application troubleshooting.
• Sound knowledge of MS Office Products.
• High level of problem-solving skills to handle complex software and interface support issues.
• Good documentation skills.

Personal Attributes

• Ability to work within a team assisting in:
• Timely completion of task assigned.
• Effective technology usage for problem solving.
• Introduce Innovation to solve business challenges.
• Effective verbal and written communication skills, needed to communicate with global teams/stakeholders.
• Practical and simple problem-solving approach.
• Willingness to accept responsibility and be accountable for service provided.
• Analytical and Systematic approach to work.
• Effective Team player with collaborative skills, learning and proactive attitude.