Desktop Support Eng

·      VIP User support & VC Support

·      Hardware/software troubleshooting and resolution

·      L1 level network troubleshooting and resolution for LAN Connectivity

·      Hands & feet support to Backend team for Network/Server/application issue

·      Asset inventory (PIV), Asset related activities

·      End user project related activity (Like OS upgradation, coverage tool update, etc...)

·      Network & Sharing printer installation.

·      Office 365 support

·      Coverage/compliance software installation and troubleshooting

·      Vendor coordination, etc