DE Bayer AVS Migration SACM Engineer 2 - P&C

Key Responsibilities

• Create, update, and maintain CI records in ServiceNow CMDB
• Perform regular audits to ensure data accuracy and integrity
• Collaborate with IT teams to gather and validate information on configuration items
• Document CI processes, policies, and workflows for organizational compliance
• Generate reports and dashboards from the CMDB for management and operational insights
• Support incident and change management processes related to CIs
• Assist in identifying gaps and improving CMDB data quality
• Work closely with stakeholders to ensure alignment with IT Service Management (ITSM) processes