Customer Support Specialist

Ghrs Training is looking for a Customer Support Specialist to join our International Voice Customer Support team. Whether you're an experienced professional or just starting your career, this is a great opportunity to make an impact!

Key Responsibilities:

• Handle customer inquiries and provide support via international voice channels.
• Deliver excellent service by actively listening to customer needs and providing accurate, timely solutions.
• Document all customer interactions clearly and concisely.
• Adhere to process guidelines and ensure a high level of customer satisfaction.

About You:

• Should have 1+ year of experience in International Voice Customer Support or freshers are welcome to apply.
• Should possess excellent communication skills in English.
• Should be customer-centric and have a problem-solving mindset.