Customer Support- International

Role & responsibilities

• Provide assistance in resolving customer and employee problems, incidents, issues, requests, and queries. Collaborate with other support teams as needed to ensure the timely resolution of requests and issues. 
• Ensure accurate documentation, timely notification, proper escalation, efficient tracking, and thorough follow-up for all incidents. 
• Focus primarily on customer and employee interactions rather than transaction processing. 

Qualifications: 

• Strong communication and interpersonal skills. 
• Ability to work collaboratively with cross-functional teams. 
• Detail-oriented with excellent organizational skills. 
• Problem-solving and critical/logical thinking abilities. 
• 100% Work from Office
• Only Night Shifts
• Shift Hours: 9.5Hrs
• Rotational Week Off
• Good English Communication Skills
• Work location - Vikhroli
• Any graduate fresher with excellent communication