Customer Support Executive – Voice Process

Job Title: Customer Support Executive

Process: Voice Process

Experience: Open to Freshers & Candidates with up to 1 year of experience

Qualification: Minimum 12th Pass

Location: Silk Board, Bangalore

Salary: ₹15,000 – ₹20,000 per month

Shift: Rotational Shifts | 1 Rotational Off

Joining: Immediate Joiners Preferred

Age Limit: Up to 36 years

Job Overview

We are seeking enthusiastic Customer Support Executives for our voice-based customer service operations. The successful candidate will possess strong communication abilities, a customer-centric mindset, and the capability to address customer inquiries with professionalism.

Key Responsibilities

• Respond to customer inquiries and deliver suitable solutions via phone.
• Ensure professional and polite communication with customers at all times.
• Comprehend customer needs and furnish accurate information.
• Adhere to established customer service guidelines and quality benchmarks.
• Keep accurate records of customer interactions.
• Meet designated service and performance goals.

Candidate Qualifications

• Minimum educational requirement: 12th Pass.
• Open to Freshers; candidates with up to 1 year of relevant experience are preferred.
• Prior experience in customer support, account management, or outbound calling is a plus.
• Excellent verbal communication skills are essential.
• Familiarity with customer service metrics and quality standards is advantageous.
• Candidates must be willing to work in rotational shifts.
• Preference will be given to immediate joiners.

Language Proficiency

Proficiency in English + Hindi and one of the following languages: Telugu, Kannada, or Tamil is preferred.

Interested candidates are encouraged to apply for this position.

Contact HR Sangeetha

7411573634