KO

Customer Support Engineer

Surat ₹3-6 LPA Posted 7 Apr 2025

FULL TIME

color calibration

color management

Support Pre-sales operations like demos, roadshows, and site inspections.
Installation, configuration, and troubleshooting of Konica Minolta production printers along with related software and hardware.
Maintaining required site kits to reduce machine downtime.
Providing Key Operator Training to users.
Taking care of service deliverables to ensure maximum customer satisfaction.
Ensuring maximum output in the most economical way and completing installations within the committed time frame.
Driving service revenue growth via volume growth initiatives and inventory management.
Willingness to work in a 24x7 environment as per business needs.
Willingness to travel extensively to support customers.
Active participation in organization-led programs such as SMT and Outward.
Delivering the highest level of customer satisfaction (C-SAT) by maintaining service parameters