AAAarna Hr Solutions
Customer Support Administrator
Bangalore ₹4-7 LPA Posted 25 Jul 2025
FULL TIME
Excel
Customer Support
Training
CSP
Customer Service
Job Description
- Review, clarify, and process CSP tickets submitted by CES s external and internal customers
- Check technical integrity of Test Results and other related information
- Escalate tickets when necessary to the appropriate resolver following CES s tiered response structure
- Inform CES sales and operations management as to customer issues
- Manage training requests for CES s course catalog and business partner applications from prospective installers
- Run EXCEL- based metrics on work performed to report queue status
- Assist in production of various material in association with Training