Customer Service ( International Voice Process ) Professional

Key Responsibilities:

• Handle inbound and outbound calls from international customers.
• Address customer inquiries, complaints, and support issues in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Ensure customer satisfaction by providing effective solutions.
• Meet performance targets and adhere to quality standards.

Requirements:

• 2 months to 2 years of experience in a BPO or customer service role.
• Excellent verbal communication skills in English.
• Ability to work in a fast-paced environment and multitask effectively.
• Willingness to work in the Night shift.
• Positive attitude and customer-first approach.