Customer Service Executive
Job Description
Customer Service Executive – International Voice Process
Job Title: Customer Service Executive
Industry: BPO / Call Centre / Customer Service
Employment Type: Full Time
Experience: Open to Freshers & Experienced Candidates
Salary: Up to ₹6 LPA
Joining: Preference for Immediate Joiners
Locations: Malad, Powai, Thane, Airoli, Navi Mumbai
Job Overview
We are seeking enthusiastic Customer Service Executives to join our International BPO / International Voice Process. Ideal candidates will possess outstanding communication skills, a strong customer-centric attitude, and the ability to work flexible hours including night shifts.
Key Responsibilities
- Address customer inquiries via international voice channels.
- Deliver precise information and effective resolutions to client issues.
- Ensure exceptional customer service and uphold customer satisfaction levels.
- Manage customer concerns with professionalism and efficiency.
- Adhere to company protocols, quality benchmarks, and service standards.
- Achieve set performance metrics and customer service objectives.
Candidate Qualifications
- Open to both fresh and experienced applicants.
- Strong spoken English and communication skills are essential.
- Good interpersonal skills with the ability to engage customers effectively.
- Comfortable interacting with international clients.
- Must be adaptable to working night shifts or rotational schedules.
- Willingness to align with international time zones.
- Preference will be given to candidates who can join immediately.
Compensation & Benefits
- Salary: Up to ₹6 LPA
- Attractive performance-based incentives
- Cab services provided
- Experience in an international BPO environment
- Opportunities for career advancement
Job Locations
Malad | Powai | Thane | Airoli | Navi Mumbai
Keywords: Customer Service Executive, Customer Support Executive, International BPO, International Voice Process, International Call Centre, Customer Care Executive, BPO Jobs, Voice Process Jobs, Freshers Jobs, Mumbai Jobs, Navi Mumbai Jobs, Night Shift Jobs, Immediate Joiners, Customer Service Jobs.
HR SNEHA
NUMBER : 9955999976
EMAIL ID: [HIDDEN TEXT]