Customer Service Executive
Job Description
Customer Service Executive – International Voice Process
Job Title: Customer Service Executive
Industry: BPO / Call Centre / Customer Service
Employment Type: Full Time
Experience: Open to Freshers & Experienced Candidates
Salary: Up to ₹6 LPA
Joining: Preference for Immediate Joiners
Locations: Malad, Powai, Thane, Airoli, Navi Mumbai
Job Overview
We are seeking Customer Service Executives to join our International BPO / International Voice Process. Candidates with outstanding communication abilities, a strong customer-centric mindset, and the adaptability to work during night shifts are encouraged to apply.
Key Responsibilities
- Manage customer inquiries through international voice processes.
- Provide precise information and effective solutions to customer issues.
- Ensure exceptional customer service while maintaining high levels of satisfaction.
- Address customer concerns in a professional and efficient manner.
- Adhere to company processes, quality standards, and service protocols.
- Achieve set performance and customer service goals.
Candidate Qualifications
- Open to both freshers and experienced candidates.
- Strong spoken English and communication skills are essential.
- Excellent interpersonal skills and capability in customer handling.
- Comfortable engaging with international clientele.
- Must be willing to work in night shifts and rotational shifts.
- Ready to work according to international time zones.
- Preference given to candidates available for immediate joining.
Compensation & Perks
- Salary: Up to ₹6 LPA
- Attractive performance-based incentives
- Cab facility provided
- Exposure to international BPO operations
- Opportunities for career advancement
Job Locations
Malad | Powai | Thane | Airoli | Navi Mumbai
Keywords: Customer Service Executive, Customer Support Executive, International BPO, International Voice Process, International Call Centre, Customer Care Executive, BPO Jobs, Voice Process Jobs, Freshers Jobs, Mumbai Jobs, Navi Mumbai Jobs, Night Shift Jobs, Immediate Joiners, Customer Service Jobs.