Customer Seervice Executive

Location: Malad

Job Type: Full-Time

Shift: Night Shift

Working Days: 5 Days a Week (2 Rotational Week Offs)

One-Way Drop Facility Provided

Salary: ₹22,000 – ₹35,000 per month

About the Role

We are hiring Customer Service Executives for an International Process. The ideal candidate will be responsible for handling customer inquiries, providing exceptional support, and ensuring a seamless customer experience for international clients.

Key Responsibilities

• Handle inbound customer queries professionally.
• Provide accurate information and effective resolutions.
• Maintain high levels of customer satisfaction and service quality.
• Document customer interactions and update records accurately.
• Follow process guidelines and quality standards.
• Coordinate with internal teams to resolve customer concerns.
• Meet performance and productivity targets.

Eligibility Criteria

• Graduate (Freshers can apply).
• Experienced candidates with proper employment documents are eligible.
• Excellent verbal communication skills in English.
• Comfortable working in night shifts.
• Basic computer proficiency.
• Strong problem-solving and customer service skills.

Benefits

✔ Attractive salary package

✔ One-way transportation facility

✔ 5-day work week

✔ Growth and learning opportunities

✔ Professional work environment