Customer Relation Executive

Key Responsibilities

• Build and maintain strong relationships with customers
• Serve as a primary point of contact and manage assigned customer accounts
• Respond to customer inquiries and provide timely assistance and support
• Collaborate with internal departments to resolve customer issues effectively
• Ensure customer satisfaction by delivering high-quality service
• Provide accurate and relevant information to customers as required
• Prepare and maintain reports on customer account activity and performance
• Adhere to all internal customer service standards, policies, and procedures