Customer Operations Lead

Experience Required:

• 3-5 years of experience in a customer service role, preferably in the FMCG or Ecommerce industry.
• Knowledge of SAP and CRM tools is an added advantage.
• Experience with data visualization and Business Intelligence tools such as Tableau or Power BI.

Qualification & Skills Required:

• Bachelor's degree in any discipline.
• Strong analytical skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Strong problem-solving and decision-making skills.

Additional Notes:

• All official offers from Unilever are issued only via the Applicant Tracking System (ATS).
• Offers from individuals or unofficial sources may be fraudulent; please verify before proceeding.