Customer Contact Communications Representatives

We are hiring enthusiastic and motivated Customer Contact Communications Representatives to join our team in Chennai. This is a great opportunity for freshers looking to build a career in customer communication and support, especially in an international environment.

Key Responsibilities:

• Interact professionally with US-based customer service representatives.
• Handle queries and communication tasks with clarity and confidence.
• Maintain courteous and accurate communication across all interactions.
• Ensure timely resolution or escalation of issues as per guidelines.
• Adhere to company standards, quality protocols, and shift schedules.

Preferred candidate profile

• Freshers with strong English communication skills (verbal & written) are welcome.
• Willingness to work in rotational shifts, with a preference for night shifts.
• Basic understanding of customer service principles is an advantage.
• Freshers Batch of 2023 & 2024