Customer Care Manager

Bangalore ₹4-6 LPA Posted 25 Jul 2025

FULL TIME

feedback management

Sales

Customer Service

To analyze the technical complaints of the vehicle in the field.
To provide feedback on Product Performance and for Product
Improvement.
To assist in spare parts requirement in co- ordination with Spare Parts division.
Inspection of failed components to give decision.
To train Dealers/ Customers / Technicians on Product and driving.
To visit Dealer and Customer to provide technical assistance.
To rectify defects in vehicles / overhaul aggregates.
To inform manufacturing team on the field expectation.
Help NPI team to know the market feedback & customer expectation
To interact with customers on Sales & Marketing of Buses