Customer Care Executive

Roles & Responsibilities

• Handle inbound and outbound customer interactions via voice and blended channels.
• Provide timely and accurate support to customers while maintaining service quality.
• Resolve customer queries and complaints effectively and efficiently.
• Maintain records of customer interactions and update relevant databases.
• Adhere to company policies, service standards, and SLA guidelines.

Experience & Qualification

• Freshers or experienced candidates can apply.
• Excellent verbal communication skills required.
• Immediate joiners preferred.