Customer Care Executive

Hello Folks

Greetings From Startek!!!

If you are looking forward to make your career in a multinational BPO or looking for job change, then this is the right platform. Come and join us. We'll help you succeed.

Location -Noida

Roles and Responsibilities

• Listen to customer's concerns, issues and question,.
• Maintain a positive attitude and calmly respond to customer's complaints.
• Prepare customer reports by gathering data collected during customer interactions.
• Resolve customer's concerns and answer customer's questions to your best ability.
• Refer issues and questions to managers if necessary.
• Attract potential customers by answering product and service questions and suggesting information about other products and services.
• Ensure customer satisfaction and provide professional support.

Desired Candidate Profile

• Under Graduate/Graduate/Post Graduate/ Experienced/Fresher can apply.
• Must be flexible with rotational shifts.
• Excellent communication skills.
• Should be comfortable with work from office.