CSA Full Time - Dark Store

More Retail Limited is looking for a CSA Full Time – Dark Store to join our dynamic team and embark on a rewarding career journey.

Key Responsibilities:

• Responsible for handling customer inquiries and complaints
• Providing information and resolving issues in a prompt and friendly manner
• Act as the first point of contact for customers and play a critical role in building and maintaining customer loyalty
• Answer phone calls, respond to emails and chat requests
• Troubleshoot problems and process orders or returns

Key Requirements:

• Good communication skills
• Strong interpersonal skills
• Excellent problem-solving abilities